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Home Device Management

Invigo HDM solution supports the extension of device management functionality to fixed networks. It offers a tool to remotely manage customer premise equipment (CPE), such as PCs, IP set-top boxes, VoIP phones, DSL modems and residential gateways.

 

The solution is vendor agnostic because it enables the remote management of any home device that supports the TR-069 protocol or other standard protocols.

The solution enhances customer experience and makes the performance of customer care tasks much simpler. Alarm notifications enable operators to proactively resolve problems and avoid helpdesk calls. The solution enables operators to manage the full lifecycle of CPE from activation to operation, service update and deactivation.


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Benefits for the Operators

  • Configure all consumer premise
    equipment remotely
  • Deploy a vendor-agnostic solution
    for CPE devices
  • Manage entire CPE lifecyle from
    activation to operation,
    service update and deactivation