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Automatic Device Management

 

 

Detecting and identifying mobile devices connected to their networks is critical to the success of our operator customers. By having accurate knowledge of devices used on their networks, operators can gain deep insights into their subscriber's device-based behaviors. Almost every department inside the operator relies on this information to ensure the best possible service to each and every subscriber. Customer care requires this information for device configuration and troubleshooting, while marketing teams rely on it to promote new data services and increase ARPU.

 

Automatic Device Management is Invigo's flagship solution. It enables operators to detect, maintain and manage many millions of devices at low cost and with high degrees of reliability.

The Invigo Device Management solution includes a comprehensive device repository ensuring proper device identification for mobile phones, tablets, and dongles connected to the network. Our solution enables operators to smoothly deliver settings to feature phones and smartphones (Android, iOS, WP8, and Symbian). In addition to delivering settings for traditional data services, such as MMS, Internet and Email, it allows operators to push settings to mobile RCS clients and fixed network CPEs.

 

Device Detection
Detecting and identifying mobile devices connected to the network is crucial to operator staff. While customer care requires this information for device configuration and troubleshooting, marketing staff relies on it to promote new data services.


Device Configuration
Invigo Device Management allows operators to deliver settings efficiently to feature phones and Smartphones (Android, iOS, WP8, and Symbian). In addition to delivering settings for traditional data services, such as MMS, Internet and Email, Device Configuration enables operators to push settings to mobile RCS and VoLTE clients and fixed network CPEs.


Device Analytics
Having a precise understanding of the devices used on their networks provides operators with deep insights into subscriber device behavior. With its exclusive device repository, Invigo Device Management helps operators target the right subscribers through marketing campaigns, propose optimal device bundles, assess network investment decisions and understand the overall device market.


Grey Market Device Support
One of the main challenges facing operators is the increasing number of counterfeit and fake devices. Invigo’s ADM technology enables operators to detect these devices and to remotely configure them.


Wifi Offload
Invigo’s Device Management solution helps operators relieve 3G network from congestion by delivering Wifi settings and steering part of the data traffic to available Wifi networks.


HOW CAN I FIND OUT MORE?

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Benefits for the Operators

  • Achieve full visibility of the devices using the network
  • Launch data services efficiently and effectively
  • Reduce customer care costs and call handling time
  • Deploy client applications in a streamlined fashion
  • Diagnose and update handsets over the air
  • Remote manage CPEs

Benefits for the Subscribers

  • Configure handsets automatically
  • Provision easy access to data services
  • Streamline download of client applications
  • Solve problems faster